Help Desk

CD/DVD Drive Missing in Windows?

by File in: Help Desk

I recently ran into a problem where my DVD drive on Windows was missing from the list of devices in My Computer. It was there earlier, but simply disappeared! After doing some research, I found a couple of solutions that worked. Unfortunately, the solutions are different depending on which OS you are running: XP, Vista […]

Fix Internet Explorer 9 Issues

by File in: Help Desk

With every new edition of Internet Explorer, there are always a new set of problems that one must contend with! IE 9 is a good step forward in that it supports many standards and will make designing web pages much easier, but it does have a few technical problems. Sometimes it’s slow, sometimes flash crashes, […]

Fix Missing System Restore Points in Windows Vista and 7

by File in: Help Desk

If you have no restore points on your Windows Vista or 7 computer, then Windows may not be creating the restore points automatically. There are a number of different problems that can cause this. One cause is a lack of sufficient free space on your hard drive to save the System Restore files. To remedy […]

Format USB Flash Drive’s Showing the Wrong Capacity the Easy Way

by File in: Help Desk

Is Windows detecting your USB flash drive as the wrong capacity? For example, a 16GB flash drive showing up as only a couple hundred MBs in Windows? This can happen for several reasons. Most of the time, the recent formatting of a USB flash drive, on another computer, can cause USB flash drives to display […]

Two Easy Fixes for Windows Update Error Code 0x80072efe

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Windows Update Error Code occurs when your computer is having trouble connecting to Microsoft’s Windows Update server. The error usually occurs before you are actually able to download and install any new updates. Learn two ways to fix Windows Update error code 0x80072efe. What is Windows Update Error 0x80072efe? To download and install Windows updates, […]

Troubleshoot Windows Hanging During Shutdown

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Does Windows hang when you try to shut it down? On one of my laptops, I ran into the problem where Windows would just hang on the shutdown screen for an abnormally long time. Sometimes it would eventually shut down, but it could take anywhere from 4 minutes to 10! The laptop is brand new […]

Why Does 64-bit Windows Need Two Program Files Folders?

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Although Windows XP did have a 64-bit version, it wasn’t until Microsoft released Windows Vista that consumers really had to make a decision of whether to buy the 32 or 64-bit version. Windows 7/8/10 also comes in 32 and 64-bit versions and if you opted for the 64-bit, you may have noticed that there are […]

Ultimate Troubleshooting Guide for Windows 7/8/10 HomeGroup Connection Issues

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Previously, I wrote an article on how to setup and configure a Windows HomeGroup. It’s a fairly straight-forward process and most people will not have issues getting it to work. However, as with any complicated feature of Windows, things can go wrong! One of the main problems is that people simply cannot join a Windows […]

Fix “Windows cannot access the specified device path or file” Error

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Cryptic Windows errors are about as common as fish in the sea. I’ve previously written about many strange Windows errors, such as: Unsupported wireless network device detected. System Halted Instruction at referenced memory could not be read Can’t read from the source file or disk error Etc, etc! In this post, I will talk about […]

Fix “Unsupported wireless network device detected. System Halted” Error

by File in: Help Desk

If you have an older HP computer, you may sometimes get the following error when booting up your computer: Error Message: 104-Unsupported wireless network device detected. System Halted. Remove device and restart. This is one of those really technical errors and it’s unfortunately not easy to fix. However, it’s worth a shot before sending your […]