Windows 10

What is COM Surrogate in Windows 10 and Is It a Virus?

by File in: Windows 10

Have you ever noticed the COM Surrogate process in the Windows 10 task manager? I was browsing through the list of processes and noticed two of them running on my system. Understanding the different processes in task manager can be quite a challenge. I already wrote a detailed post on svchost.exe, which is a process […]

8 Useful Keyboard Shortcuts for Windows 10

by File in: Windows 10

Previously, I had written about 10 keyboard shortcuts for Windows 10 on Online Tech Tips and today I’m here to write about a few more! With the new multiple desktops feature in Windows 10, keyboard shortcuts are pretty useful! Previously, I had never used keyboard shortcuts with any prior version of Windows because clicking for me […]

Fix Missing Windows Default Apps in Windows 10

by File in: Windows 10

For the most part, Windows 10 has been quite successful since it’s release. This doesn’t mean it hasn’t had its share of problems, though. Now that we are getting big updates twice a year from Redmond, it seems like there will be unavoidable glitches along the way. I recently upgraded a Windows 10 machine for […]

What is Msmpeng.exe and Should You Remove It?

by File in: Windows 10

Has your CPU been at 100% utilization lately? If you went to the Task Manager in Windows and looked at your processes tab, you may have noticed a process called msmpeng.exe eating up all your available CPU. So what is msmpeng.exe and how can you prevent it from slowing your system down? Well, unlike what […]

How to Add to Windows PATH Environment Variable

by File in: Windows 10

If you’re a coder or programmer, you probably spend a decent amount of time using the command prompt to execute programs or compile code. In order to complete those tasks, you most likely have to use a command from a library or software package installed (like Python) on your system. By default, most of these […]

Troubleshoot Printer Stuck in Offline Status in Windows

by File in: Windows 10

If you have tried to print a document in Windows 10, you know that it won’t print unless the printer is online. Usually, this just involves turning on your printer and waiting a few seconds for the status to change from offline to online. Unfortunately, this doesn’t happen all the time. Instead, the printer will […]

Windows Defender vs. Security Essentials vs Safety Scanner

by File in: Windows 10

Microsoft loves to confuse their users as most people have found out using Windows 8. Not only was Windows 8 confusing, but Microsoft keeps changing how the new operating system works with every update. One of the most confusing aspects to Windows 7 and Windows 8 is the anti-virus solutions provided by Microsoft. Should you […]

Fix Windows 10 App Opens Then Closes

by File in: Windows 10

Are some or all of your Windows 10 apps not working properly? Previously, I wrote an article on how to fix the problem of missing Windows Store apps and recently I had a client who bought a Windows 10 machine to me where the Windows apps would appear to open, but then would close immediately. If […]

Ultimate Troubleshooting Guide for Windows 10 Not Going to Sleep

by File in: Windows 10

Previously, I had written an article about Windows 7 not going to sleep mode properly. One would think this problem would be fixed in the latest version of Windows operating system: Windows 10. Unfortunately, this is not the case. Actually, it seems to be an issue with certain versions of Windows 10. Once I upgraded […]

Fix Black Screen on Windows 10 Laptop with Intel HD Graphics

by File in: Windows 10

If you have been playing around with Windows 10 recently and tried installing it on a laptop that has Intel HD graphics, you may have been surprised when you try to boot and end up with a black screen! At least I was! I have a Dell laptop and installing Windows 10 was fine with […]